A purpose-built guest experience and CRM platform for you
App Details
Servme is a guest experience and CRM platform that offers table and seat management, waitlist, and free-of-charge online bookings – all powered by a marketing platform and robust analytics.
A purpose-built hospitality system, we simplify operations from front to back of the house with seamless integrations to telephone systems, point of sale (POS), hotel property management software, payment solutions, and leading social platforms like Facebook, Google, and Instagram.
Our mission is to make it incredibly easy for hospitality operators to make data-driven decisions that boost revenue, enhance efficiency, and create unforgettable guest experiences. Join thousands of restaurants already thriving with Servme, and take your hospitality game to the next level.
When integrated with Foodics, you can analyze high spenders, frequent visitors, seating history, past items ordered, and other historical details to provide personalized service to your guests.
App Features
1. No cover fees: Enjoy direct bookings from your website, Facebook, Instagram, Google, and more – completely free.
2. Control your online capacity, pacing, and intervals, by shift and event and track the source of all bookings.
3. The first to integrate with Foodics POS, enabling you to track guest spending, order details, and visualize guest data through an intuitive dashboard featuring daily and custom reports, including insights on new vs. returning guests, top-selling items, and more.
4. Capture guest data, notes, membership, guest & reservation tags, last visits across the venue
5. Send targeted marketing emails and SMS (English and Arabic) using ready made templates to re-engage guests with promotions and updates.
6. Avoid last-minute cancellations and no-shows with pre-authorized payments and deposits, and ticketing via integrated payments in Saudi Arabia
7. Great pricing with strong bilingual dedicated account managers that are dedicated to service you and your team
8. Utilize a powerful reservation system with a strong user experience that allows you to build custom table tags, set table combinations, understand the cover flow capacity of your online and manual bookings to turn tables quickly with real-time updates
9. Seamless integrations with payments, point of sale, telephone, and hotel property management systems to gather data about guests and streamline operations
10. Theme and personalize your custom free booking widget for direct bookings on a platform of your choice on the website, Instagram, Google, and Tripadvisor
11. Promote special events online and sell events such as Mother’s Day, Valentine’s Day, and Weekly brunch with our powerful online event management tool
12. Collect real-time guest ratings and survey feedback from different channels and nudge guests to leave their reviews publicly
